Do I need to install my old version of Live before upgrading? Upgrading the Live Application is not expected to change your previously saved preferences and settings. Will my settings stay in place after upgrading to a new version of Live? To access old Pack content you can follow these steps. To access Live instrument add-ons you will need to re-authorize Live. Yes, any Live instrument add-ons and Packs will work in Live 11. Will my instrument add-ons and Packs work if I upgrade to a new version of Live? You will need to re-authorize Live again to activate your Max for Live license. Yes, if you have Live 10 Standard with Max for Live and want to upgrade to Live 11 Standard, your Max for Live serial will work with both, Live 10 and Live 11. Will my Max for Live license be available if I upgrade to a new version of Live? We do not offer an additional EDU discount on upgrades however educational licenses can be upgraded at regular discounted pricing.ĭiscounted upgrades are only available for Live. Can I upgrade with an educational discount? View this article if you serial number is missing or isn't registered. I can't find my serial number, how can I upgrade?Īs long as your Live serial is registered to your account, you can access the discounted upgrades in the webshop. Here you'll find your upgrade options based on your current license, as well as a way to purchase the upgrade. To upgrade, log into your user account and then go to the webshop. Our webshop calculates your personal upgrade options based on the Live license registered in your account. If you already own a Live license, you are automatically eligible for discounted upgrade pricing. Updating a Live license during the life cycle of Live, such as the update 10.0.6 to 10.1, is free for the license holder. from Live 10 to Live 11), or from different editions, like Intro to Standard or Suite, would be a paid upgrade. Return freight costs are paid by customer if not returned within the 14-day free-of-charge return policy.Upgrading to a new version of Live (e.g. Used, vintage and ex demo items are subject up to a 10% restocking fee if cancelled before delivery. Please remember it can take some time for your bank or credit card company to process and post the refund too.Ģ0% restocking fee may apply to all returned purchases if they are not returned within 14-day return policy. If approved, you’ll be automatically refunded on your original payment method. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Unfortunately, we cannot accept returns of gift cards and workshop participation fees. Please get in touch if you have questions or concerns about your specific item. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Ĭertain types of items cannot be returned, like perishable goods (such as plugins, authentication codes), custom products (such as special orders or personalized items). You can always contact us for any return question at and issues Items sent back to us without first requesting a return will not be accepted. To start a return, contact us via If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging with all original contents of the parcel. We have a free-of-charge 14-day return policy – you have 14 days after receiving your item to request a return.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |